Organisational changes affect different people in different ways. CT365 helps content owners target communication by role, team, location, profile or other business-relevant criteria.
Use the same approach for:
Employees see the information that applies to them without having to work through organisation-wide messages that may not be relevant.
Make every message more relevant from the start.
Bring the change story together in SharePoint so people can quickly understand:
Highlight new and updated information and keep the supporting content close to the required action.
Move beyond sending an announcement. Give people a clear path from awareness to action.
Match the interaction to the communication rather than relying on email delivery or page views alone.
Use:
Different audiences can receive the information and interaction appropriate to their role in the change.
Ask for the response the change actually requires.
Review engagement across the people affected by the change.
See:
CT365 helps change teams move from assumed reach to evidence of acknowledgement, understanding and response.
Know whether the right people received the message — and what happened next.